Policies
Privacy Policy
Abdi Design is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you use our website (abdidesign.com) and related services. By accessing or using our site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site.
This Privacy Policy applies to personal information collected through our website globally. It does not cover any third-party websites or services that may be linked on our site; those are governed by their own privacy policies.
Information We Collect
We collect both personal information that you voluntarily provide and certain information automatically:
Personal Information You Provide: When you interact with us through our website, for example by filling out contact forms, submitting design ideas, or applying for jobs, we collect the information you provide. This may include your name, email address, phone number, and any other details you include in your message or submission (e.g., the content of your inquiry, design specifications, or resume/CV for job applications).
Information from Design Submissions: If you submit design concepts or customization ideas, we collect any details or files you provide related to your design.
Information from Job Applications: If you apply for a position, we may collect information about your employment history, education, and any other data you provide on a resume or application form. This can include references or other details relevant to the hiring process.
Automatically Collected Data: When you visit our site, we may automatically collect certain technical information about your visit. This includes your IP address, browser type, device information, pages viewed, date and time of visit, and referral website. While we do not use login accounts, our analytics tools may track how you navigate and use our site.
We do not intentionally collect any sensitive personal information unless you choose to provide it (for example, you might voluntarily include sensitive details in a message or resume, which we advise against). We also do not knowingly collect personal information from children (see Children’s Privacy below).
How We Use Your Information
We use the collected information for the following purposes:
To Respond to Inquiries and Requests: We use contact details and message content
to respond to your questions, quotes for design services, or other requests. For example, if you submit a contact form or design idea, we will use your information to review your submission and reply accordingly.
To Evaluate Design Submissions: Information and files you submit with design concepts are used to assess feasibility, provide feedback, or incorporate your ideas into potential projects. We will only use your design submission for purposes related to our customization services, such as preparing proposals or discussing your project with you.
To Process Job Applications: We use personal data from job applicants to evaluate qualifications, contact candidates for interviews, and otherwise manage our recruitment process. This information will be used internally by our HR team and hiring managers.
Site Operation and Improvement: Automatically collected data (e.g., via analytics) is used to maintain and improve our website. We analyze how users interact with our site to troubleshoot performance issues, enhance user experience, and optimize content.
Communication: If you provide your contact information, we may use it to communicate with you about your inquiry or application. We will not send you marketing emails unless you have given explicit consent or requested such updates. Any promotional communications will include an option to opt out.
Legal and Security: We may use your information as necessary to comply with legal obligations, resolve disputes, enforce our Terms of Service, or protect the rights and safety of our company, our employees, and our users.
We will only use your personal information for the purposes described above or as otherwise disclosed to you at the time of collection. If we need to process your data for a new purpose, we will seek your consent or provide relevant notice, as required by law.
How We Share Your Information
AbdiDesign does not sell your personal information to third parties. We may share information in the following circumstances:
With Service Providers: We share data with trusted third-party service providers who assist us in operating our website and conducting our business. This includes services such as website hosting, email delivery, analytics services, or form processing. These providers are given access only to the information necessary to perform their functions and are contractually obligated to protect it and use it solely for the services we request.
Within Our Company: Personal information may be shared internally among authorized personnel (e.g., the design team reviewing submissions, or HR staff processing job applications) on a need-to-know basis.
Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal requests (such as a subpoena, court order, or government inquiry). We may also share information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of persons or property, or violations of our policies or applicable law.
Business Transfers: If Abdi Design is involved in a merger, acquisition, sale of assets, or other business transaction, personal information may be transferred to a successor or affiliate as part of that transaction. In such cases, we will ensure your information remains protected and inform you of any changes in ownership or use of your personal data.
With Your Consent: We will share your personal information with other third parties only with your explicit consent. For example, if you request that we refer you to a third-party partner or if you agree to share your testimonial on our site, we will disclose information accordingly.
In all cases where we share your data with third parties, we only share the minimum information necessary and require recipients to handle the data securely and in compliance with applicable privacy laws.
Data Storage and Security
We take reasonable measures to protect the security of your personal information. Data collected through our website is stored on secure servers, and we implement administrative, technical, and physical safeguards to protect against unauthorized access, alteration, or destruction of your information. These measures include encryption where appropriate, access controls to limit who on our team can see your information, and regular monitoring of our
systems for vulnerabilities.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
You share information with us at your own risk, and it is important that you also take precautions (such as not sending highly sensitive information through unencrypted channels).
Personal information that you provide to us is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permittedby law. For example, if you contact us we may retain your communications to ensure we can follow up appropriately; if you apply for a job and are not selected, we may keep your application for a period (e.g., to consider you for future opportunities or as required by law). We periodically review the data we hold and erase or anonymize personal information when it is no longer needed.
International Data Transfers
Abdi Design is a global company, and the information you provide may be transferred to or accessed by our team and service providers in countries other than your own. In particular, our main operations are based in Canada (and our website servers may be located in Canada or the United States), so if you are using our site from outside of North America, be aware that your personal data will be transmitted to and stored in Canada and/or the U.S.
We are committed to ensuring lawful and secure transfers of personal data across borders.
When we transfer data from regions with data protection laws (such as the European Economic
Area, the United Kingdom, or other jurisdictions) to a country with different laws, we rely on legal mechanisms to safeguard your information. These may include European
Commission-approved Standard Contractual Clauses, or other measures to ensure that an equivalent level of data protection is applied to your information.
By using our site or submitting information to us, you acknowledge the transfer of your personal data across international borders as needed for processing. We will handle your information in accordance with this Privacy Policy regardless of where it is processed.
Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information. We respect all users’ rights to their data and provide the following choices and controls:
Access and Correction: You have the right to request a copy of the personal information we hold about you and to ask for corrections of any inaccuracies. We rely on you to provide accurate information, and will be happy to update it upon request.
Deletion: You can request that we delete the personal information we have about you, subject to any legal obligations we have to retain certain data. For example, we may need to keep records of transactions or communications as required by law. If you ask us to delete your data, we will remove or anonymize personal information so that you can no longer be identified, unless retention is legally permissible and necessary.
Objection and Restriction: You may object to or ask us to restrict processing of your personal data in certain circumstances. For instance, you have the right to object toprocessing that is based on our legitimate interests, and we will comply unless we have compelling legitimate grounds to continue or as otherwise permitted by law.
Consent Withdrawal: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. For example, if you consented to receive marketing emails, you can opt out at any time by contacting us or using the unsubscribe link in the email. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.
To exercise any of your rights or if you have a privacy-related request, please contact us using the information in the Contact Us section. We may need to verify your identity before fulfilling certain requests. We will respond to your request within the time frame required by law.
Children’s Privacy
Our website and services are not directed to children, and we do not knowingly collect personalised information from individuals under the age of 16. If you are under 16 (or a higher age threshold as defined by your local data protection law), please do not submit any personal information tous.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or forother operational, legal, or regulatory reasons. If we make material changes, we will provide a prominent notice (e.g., on our website or via email, if appropriate) to inform you of updates. The"Effective Date" at the top of this policy indicates when the latest revisions were made.We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our site after any changes to this PrivacyPolicy constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
AbdiDesign
Email: info@abdidesign.com
Address: 4988 Baseline Road, Georgina, ON L0E 1R0, Canada
Toll-free (U.S. & Canada): +1(800) 340-3138We will do our best to address your inquiry promptly and thoroughly.